The Email Address or Password Is Incorrect Please Try Again Service Code 1000 Hbo

The highly predictable newest addition to the streaming service family has arrived in the class of AT&T'southward HBO Max. The new service has brought with information technology a huge variety of content with a satisfactory alloy of onetime-schoolhouse and brand new shows. However, right from the launch, HBO Max has encountered pushback from disgruntled subscribers who bring their share of troubles.

In this commodity, we will cover some of the nigh common issues that subscribers are facing, with possible solutions for the same.

HBO Max on Hulu not working
AT&T HBO Max non working
HBO Max sign-in is not working
HBO Max on Amazon Fire TV and Burn Stick
HBO Max not working on Samsung TVs
Tin't log in to HBO Max after upgrade from HBO Now
HBO Max buffering problems
HBO Max not able to connect to Chromecast
HBO Max 'Unsupported Version' error
11 ways to fix HBO Max not working problem
- #ane Make sure you added the HBO Max add together-on
- #2 Download and use the HBO Max app or Web client
- #three Make sure yous are using correct credentials
- #four HBO Max is for the US merely
- #v Disable VPN if any
- #half-dozen Force close the HBO Max app
- #7 Sign out and sign back in to HBO Max
- #viii Sign out of all devices
- #9 Examination your Internet speed
- #10 Restart your phone
- #11 Articulate cache and information of HBO Max app

HBO Max on Hulu not working

Make sure you take added HBO Max as an improver under your Hulu Business relationship > Manage Add-Ons. One time done, y'all demand to create a new account on HBO Max using your Hulu business relationship. Run across the link below for a total footstep-past-step guide on how to get HBO Max via Hulu.

► How to get HBO Max on Hulu

Remember, you need to use the HBO Max app (or web) to sentry HBO Max content, not the Hulu app. The same goes for YouTube TV also.

If there is whatever other issue, encounter the solutions given below to fix any small-scale consequence or bug.

AT&T HBO Max not working

Earlier on, AT&T subscribers were made enlightened of their promo disbelieve, where they could access HBO Max for free, depending on their subscription status. Even so, at the launch, a number of AT&T customers were left dislocated as they could not access the new streaming service.

This being the case, you might want to check your AT&T plan to verify if you authorize for the promo discount. If not, you lot will have to purchase the HBO Max service, priced at $fourteen.99 to gain admission to the new streaming service.

Solution #1: Some users take plant a solution to the AT&T sign-in upshot. Y'all can solve it by heading over to your AT&T business relationship page and clicking the link request you to actuate your business relationship with HBO Max admission.

Solution #2: If you are facing a trouble signing into the HBO Max using AT&T, getting stuck on POST DATA screen, then here's a set up. All you lot need to do is create a new HBO Max business relationship through AT&T on the carrier's website and using these new credentials to log into the HBO Max app.

To create an HBO Max account via AT&T, go to their website and log in. Then, click on the HBO Max selection under the 'Account Overview' menu.

Create your new HBO Max account, setting a new ID and password for accessing HBO Max. it will remain separate from your AT&T account. At present use the new ID and password to log into the HBO Max app to stream content.

Solution #3: If neither of the ii solutions piece of work, you lot tin go along to talk to AT&T client care and asking them to manually add HBO Max to your business relationship. This appears to take worked for some users subsequently they used the live conversation support from within the AT&T watchtv app.

HBO Max sign-in is not working

Right off the bat, as HBO's new service launched, numerous subscribers complained about non being able to sign in to the app. HBO Max representatives, confirm that they encountered bug, with the huge surge of sign-ins within the initial 15 mins of the launch.

Still, if you are still experiencing problems signing in, first check that yous accept landed on the right accost (hbomax.com/tvsignin).

HBO Max provides unlike ways to sign in to your account. Make sure y'all are using the right credential and mobile providers. Check out solution #iii below for more than details.

HBO Max on Amazon Fire Television set and Fire Stick

If y'all are an Amazon Burn TV user and are searching for the HBO Max app, you might be left searching for a long time. As of at present, AT&T has not still stuck upwardly a bargain with Amazon to let the latter to host its service. This means that even if y'all have subscribed to HBO Max, yous will not exist able to access it on your Amazon Fire TV or Fire Stick.

Luckily at that place is a solution. Yous can sideload the HBO Max APK on your Burn Stick and run the awarding as you commonly would. Check out our article below to larn more than.

► How to install HBO Max on Amazon Burn down Stick

HBO Max non working on Samsung TVs

When HBO Max was launched, the company confirmed that the service volition be accessible on select Samsung Smart TVs (from 2016 and onward). However, some users are reporting that their Samsung Smart Telly which falls on the selected range isn't able to access the HBO Max app. A few other Samsung TV users are complaining that even afterward installing the HBO Max app, they are shown content from HBO Now instead.

A common solution exists for both of the issues. Yous demand to delete the HBO app that you installed and reinstall once more, which seems to have solved the problem. You lot can delete the existing app by opening the Samsung app shop on your TV, clicking the Settings icon at the summit right and and so deleting the app.

Tin't log in to HBO Max after upgrade from HBO Now

Several users are unable (via Reddit 1, 2) to log in to their HBO Max business relationship, even after subscribing to the service. These include those users who got auto-upgraded to HBO Max from their HBO Now account and are now unable to sign in to their account on the spider web, iOS or Android using their previous credentials.

To solve this, y'all simply need to reset or change the password to your HBO account and this appears to accept fixed the consequence.

HBO Max buffering issues

HBO Max users are also facing problems when content is being streamed. There are reports (ane,2) of buffering every few seconds when media is streamed over the web (on play.hbomax.com) regardless of the web browser it is played on. It appears that accounts with such an issue have HBO Max working normally when streamed on a mobile device.

At the moment, there are no straight solution to the issue and this could be one of initial hiccups with the new streaming service that HBO Max is. You can, however, try one of the solution mentioned in this post to see if buffering when playing media still persists.

HBO Max not able to connect to Chromecast

During its launch, HBO Max came with support for Chromecast. Notwithstanding, some users are unable to cast the content playing on their HBO Max mobile app to their Chromecast device. Using the bandage choice on the phone and selecting the Boob tube appears to take you lot to the screensaver page and the trouble persists even when content is selected for casting from the Chrome browser.

Y'all can solve the effect by mirroring your screen using the Google Domicile app rather than using the Cast feature. You tin can practice and so on your Android device by opening the Settings app, heading over to Continued devices > Connection Preferences > Cast and selecting your Chromecast device.

HBO Max 'Unsupported Version' fault

If you sideloaded the version 50.0.0.36 of HBO Max app on your Android TV or Fire TV, then you may experience this error when yous open the app on your Goggle box. The mistake reads 'Unsupported Version – Update your HBO Max app to become the latest features', if you become this error, you volition no longer be able to stream whatever content from the app.

To solve this, you can update the HBO Max app to its latest version from the local apps store present on your Idiot box. In case you had sideloaded the app on your Burn TV or an Android Boob tube, you tin can install the new version l.0.1.45 (Download from DownloadMirror | Download from Google Bulldoze) over your current application. When that doesn't piece of work, try uninstalling the older version and then install the new HBO Max APK.

eleven means to fix HBO Max not working problem

Listed below are possible solutions that you could use to solve your problems with HBO Max.

#1 Make sure you added the HBO Max add together-on

The HBO Max addition is priced at $fourteen.99. While AT&T does take promotional offers available for its subscribers, nigh other platforms have to pay total toll for the streaming service.

If you lot can admission the HBO Max app, but cannot view content, check your subscription plan to make sure you lot are subscribed to HBO Max add-on.

How to add together HBO Max to Hulu
How to add HBO Max to YouTube Idiot box

#ii Download and use the HBO Max app or Web client

To access HBO Max'due south huge library of content, you can either use their app (Android | iOS) or view it on the web at hbomax.com.

Y'all cannot view HBO Max content on the Hulu app, for example. The streaming service simply allows content to flow through its app, in order to take more command over information technology.

#three Make certain you are using correct credentials

HBO Max offers different options for users to sign up with. If you lot have an existing HBO account, you sign in using the dedicated option.

However, if yous are signing in with a TV or mobile provider, you lot must make certain to choose the right one. There are numerous providers to choose from including YouTube Telly, Hulu, and more. If you sign in with a different provider, yous will not have admission to HBO Max with the provider that you would like.

► How to create your HBO Max business relationship using provider credentials

#four HBO Max is for the US simply

If yous live anywhere in the world other than the U.South., you volition not be able to access HBO Max. This is because HBO's new service is geographically locked to but operate inside the U.S.

As of now, at that place is no indication every bit to when and if HBO Max volition be made bachelor outside of the U.S.

Related: How to sentinel HBO MAX outside US (works for abroad users)

#five Disable VPN if whatsoever

HBO Max may get confused if you take an active VPN connection while accessing the service. Since VPNs create extended private networks, your HBO Max account may show you accessing the account from a different location than you really are.

Additionally, if y'all accept a proxy enabled on your VPN, this could interfere with how HBO Max reads your IP accost. Make certain you apply a U.s. server only on the VPN app.

If y'all are having problems accessing HBO Max through a VPN, make certain you disable the VPN and and then try once again.

#six Strength shut the HBO Max app

Force closing an app is the all-time way to clear our any processes that the app was running. If you are experiencing issues with the HBO Max app, information technology could be just that.

To force shut the app, go to 'Settings' on your phone, and and then select 'Apps'. Find the HBO Max app and tap on information technology to achieve its App Info page. Click 'Force Shut' or 'Force End' to close the app.

If you are using Hulu to stream your HBO Max content, repeat the aforementioned with the Hulu app too. Relaunch the app later force closing it. Check if the result is stock-still at present.

#vii Sign out and sign back in to HBO Max

The issue could be linked to your account. Try signing out of the HBO Max app, then signing back in.

To sign out in the app, become to Settings > Manage Devices > tap the x button after your device. You tin can even force close the app now (equally given above). Open the app and sign back in.

#viii Sign out of all devices

HBO Max can exist used to stream content on up to iii devices simultaneously. So if you accept shared your credentials with some other party, you may be able to sign in to your account, but not be able to stream content, if there are already 3 users logged in.

To sign your cocky out from all devices, go to 'Settings' in the HBO Max app, then 'Manage devices'. Now locate and select the choice to 'Sign out of all devices'.

Annotation: This does not forcefully sign yourself out of the devices using your account immediately. If a user is streaming a picture show or show, they volition simply get signed out when the pic/show ends.

#9 Test your Internet speed

If you lot are having problems while streaming content, it could exist considering of your cyberspace connectedness. HBO Max requires a minimum download speed of v Mbps to stream content seamlessly.

To test your internet speed, you can visit speedtest.cyberspace or use their app (Android | iOS). Make certain your device is connected to the right access signal and striking 'Get'.

#10 Restart your phone

Try restarting your device, to make sure there are no conflicting processes causing problems with your HBO Max app. Also, make certain that all your apps are updated, as out-of-date apps tin sometimes crusade problems.

#11 Clear cache and information of HBO Max app

You tin can clear the cache of your HBO Max app to fix any bugs that maybe be causing the problems. If that doesn't work, you tin can articulate its data, which deletes everything related to the app on the device, including your downloaded videos.

To articulate the cache of the HBO Max app, go to Settings > and go to Apps > HBO Max > Storage. Here, tap 'Clear Cache'.

On the aforementioned screen, tap 'Clear Data' to delete its data, including downloaded TV shows and settings on your device.

We promise these fixes helped you lot with your HBO Max problems. Practise you have whatsoever other issues that we haven't covered nonetheless? Let us know in the comments below.

wilsonjuspencesses.blogspot.com

Source: https://nerdschalk.com/hbo-max-not-working/